Investigating Data Integration Using Sequence Analysis and Process Tracking

The paper proposes process tracing as a research method to investigate IS development tasks. The fruitful application of process tracing is demonstrated using a study of data integration, an increasingly important part of system development. Second, the paper proposes new analysis techniques for analysing the process tracing data. Two analysis techniques that are new to IS process tracing research are demonstrated, pattern discovery and Markov modelling. The paper shows how these can serve to explore process tracing data in order to build theory.